Jelli M1 Return/Refund policy

Withdrawal from the Purchase Agreement - returning the goods

  1. Please be advised that our masks feature in the personal protective and hygiene spaces. Hence they cannot be returned or exchanged if the packaging is opened.

  2. Only in the case of a defect and shared over email within 24 hours of receiving the product(s), the buyer has the right to return the goods within 14 days of receipt of the goods and receive a full refund or identical replacement product(s).